Objects.
Customers, orders, suppliers, SKUs, tenants. The nouns of your business, modeled with the same fidelity as the real ones.
The map of your business. The ontology system — every object, every relationship, every action.
Customers, orders, suppliers, SKUs, tenants. The nouns of your business, modeled with the same fidelity as the real ones.
Reorders connect to suppliers. Approvals connect to escalations. Not a schema, not a catalog — the actual grammar your team speaks.
The operations Marzy is allowed to take, written into the model itself. Every agent reasons over the same map.
Get the foundation right, everything else follows.
Objects are the nouns.
Relationships are the verbs.
The model is the grammar.
Without it
A schema.
With it
An operating model.